Return Policy

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Earthquake Return & Refund Policy

Thanks for shopping at Earthquake Industries. If you are not entirely satisfied with your purchase, we're here to help.

Toll free 1-866-269-5743

Returns

  • You have 30 calendar days to return an item from the date you received it.

  • To be eligible for a return, your item must be unused and in the same condition that you received it.

  • Your item must be in the original packaging.

  • Your item needs to have the receipt or proof of purchase.

  • Once we receive your item, we will inspect it and notify you that we have received your returned item.

  • We will immediately notify you on the status of your refund after inspecting the item.

  • If your return is approved, we will initiate a refund to your credit card (or original method of payment).

  • You will receive the credit within a certain amount of days, depending on your card issuer's policies.

Shipping

  • You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable.

We understand that your time is valuable. When you call us a live person answers the phone and you will have a price instantly.